Technical Support

1. Turn the Smokehead off
2. Remove the End Caps from each end of the smokehead

NOTE:

The Sample Chamber operates at between 72 to 96°c and some of this heat can transfer to the Transmitter and Receiver modules.

1. Carefully remove both the Transmitter and Receiver and inspect them for signs of Dirt/Contamination
2. With a cloth clean both lenses and visually inspect the sample chamber for build-up of dirt and before re-installing the lenses clean the chamber with a bottle brush or dry airline.
3. Remove the sample pipe and check the smoke intake pipe for signs of dirt, if it requires cleaning, turn over the smokehead and remove the baffle plate from the underside of the smokehead nearest the smoke intake nozzle.
4. Loosen the screw and slide the thermocouple away from the intake chamber, again clean using the bottle brush and dry airline.
5. Slide the thermocouple back into the intake chamber and re-tighten the screw. Re-fit the baffle plate and sample hose.

On a weekly basis check the smoke head feet for wear, worn feet will inhibit the smoke head being docked correctly and can cause damage to the charger and in return cause battery or charging issues for the smoke head.On a weekly basis check the smoke head feet for wear, worn feet will inhibit the smoke head being docked correctly and can cause damage to the charger and in return cause battery or charging issues for the smoke head.

NOTE:

Never exceed the 7.5 AMP rated fuses in the rear of the analyser / docking station.

To access the battery, you will need to remove the lid, however before removing the lid, please ensure the Smokehead is Turned Off.

For Smokeheads with the serial number ending in “A” they can only be turned off in the software, please follow the procedure below:

• Select OPTIONS from the Main Menu
• Select SMOKEHEAD SERVICE OPERATIONS
• Followed by TURN SMOKEHEAD OFF

The Smokehead will turn off.

For Smokeheads with the serial number ending in “B”, these can be turned On and Off from the POWER INDICATOR switch on the top of the Smokehead.

Once the Smokehead is off, you can remove the Smokehead Lid:

• Break the VOID IF BROKEN label and remove the six screws holding the lid.
• CAREFULLY lift the lid away ensuring the Communication Ribbon connecting the Lid to the Smokehead PCB is not removed or damaged.
• Unscrew and remove the faulty battery.
• Install the new battery and screw it back into place.
• CAREFULLY slide the lid back into place ensuring not to trap or damage the Communications Ribbon.
• Re secure the lid to the Smokehead using the six screws.
• Place the BATTERY INSTALLED – VOID IF BROKEN label supplied with the battery in the same place as the void label you have broken or removed.
• Turn on the Smokehead.

It is very important to replace the void label with the temporary one provided, this is to ensure the validity of your test results, replacing the battery WILL NOT affect your test results.

An engineer will carry out the necessary paperwork and install the correct Void label at his/hers next visit.

These are located on the rear panel of your Analyser. This filter must be checked daily and changed when the element becomes dirty or saturated.

DO NOT wait for a permanent “Low Flow” warning to appear on the screen. The filter is fitted to protect your Analyser from Carbon, Soot and other detrimental contaminates.

Only use approved filters in your Analysers.
They form part of your Analysers Accreditation and warranty.

A charcoal filter is fitted to the fresh air port located on the rear of your analyser.

This filter absorbs Hydrocarbon contaminates during the “Zero Bench” routine and prevents HCs entering the Bench during the zero procedure.

This filter will be replaced by an engineer during a calibration visit.

The sample hose and probe assembly are manufactured from high quality materials.

DO NOT LEAVE THEM LYING ON THE FLOOR WHERE THEY CAN BE DRIVEN OVER.

Check the entire length of the Sample Hose (from tip to end of filter assembly) for damage on a weekly basis. Repair or replace damaged parts.

Only use approved parts in your Analysers.
They form part of your Analysers Accreditation and warranty.

CAUTIONS

DO NOT SPRAY CLEANING AGENTS DIRECTLY ONTO YOUR ANALYSER, NEVER USE SOLVENT BASED CLEANING AGENTS, Spray the cleaning agent ON TO A SOFT CLOTH and wipe all surfaces.

Your Premier Analyser monitors the flow of gasses at all times, should a blockage occur at any point in the sample system, a dialogue box will appear on the screen stating “Low Flow” which will restrict you from testing.

When “LOW FLOW” occurs, you should perform the following:

Step 1
Check the FILTER ELEMENTS – change if necessary.

If problem persists

Step 2
Remove the SAMPLE HOSE from the Filter Assembly
If “LOW FLOW” disappears the blockage is between the flexible tip and the end of the sample hose, CHECK THE HOSE FOR KINKS OR CRUSHED WALLS.
Replace as necessary.
If OK, blow hose and sample probe out using a DRY AIRLINE.

CAUTION – Only blow the hose assembly out if it is disconnected from the equipment and safe to do so. Only blow from the Water Trap Union End towards the Flexible Tip. NEVER blow towards the water trap union.

Step 3
LOW FLOW persists – Please call the Premier Diagnostics Service on 01295 262688

Your Premier Analyser continuously monitors for Hydrocarbon contamination of the sampling system. Should the equipment detect Hydrocarbons in excess of 25 ppm whilst monitoring free air through the sampling system, a dialogue box will appear on the screen stating “HC HANG-UP” and “LOCK YOU OUT” from testing. This condition is usually resolved by replacing the filter, follow the diagnostic routine itemised under “PERSITENT LOW FLOW”. During this routine with the equipment in “manual mode” watch for the “HC HANG-UP” warning to disappear.

RECTIIFICATION PROCEDURE ARE THE SAME AS “LOW FLOW”.

Should a leak test fail, the following test procedures should be followed to identify the cause:Should a leak test fail, the following test procedures should be followed to identify the cause:

1. Check that all “O” rings and seals in the Filter Assembly are in good condition and are correctly installed.
2. Perform another leak test. If the test passes continue testing.
3. Remove the flexible tip from the hose.
4. Block the end of the hose and perform another leak test.

If the test passes, the leak is almost certainly in the flexible tip, replace tip and re test.

If Leak Test Failed when hose was blocked

1. Remove hose from filter assembly and block the inlet, perform leak test, if passes, replace hose and continue testing

If leak test fails please call Premier Diagnostics Service on 01295 262688